Processing Timeline
Thank you for visiting and shopping at Kennie Mas. Every Kennie Mas piece is made-to-order. Please allow 10–20 business days for completion.
Kennie Mas operates on a made-to-order basis, this means no inventory is kept in stock each garment begins production only after an order is placed.
How the Process Works
Once your order is submitted, it enters our production queue. When it reaches its place in line:
- Materials from our suppliers are received
- Patterns are graded to your selected size
- The garment is cut in our studio
- Each piece is sewn and assembled
- Final quality checks are completed
- Your order is packaged and shipped
Because every piece is produced individually, this process takes time, for this reason, please allow 10–20 business days for your order to be completed.
Processing Time
Please allow 10–20 business days for your order to be completed.
During peak periods or collection launches, processing times may extend beyond this window. Production timelines reflect the volume of current orders and the fact that each garment is cut and sewn in-house.
This model allows us to:
- Avoid overproduction
- Reduce material waste
- Maintain quality control
- Offer size adjustments and multiple pouch options
The timeline reflects the time needed to carefully construct each garment.
Time-Sensitive Orders
If you need your garment for a specific date or event, please email us before or immediately after placing your order. Even if your event falls within the standard processing window, advance notice allows us to review scheduling and advise accordingly.
Please note that shipping times are separate from production times and are not guaranteed by the carrier.
Order Changes & Cancellations
Orders may be canceled at any time before fabric cutting begins. Once materials have been cut, cancellations are no longer possible.
Questions
If you have questions, please use the contact form and we’ll get back to you as soon as possible.
If you need your order by a specific date, please reach out before placing your order. Rush requests cannot be guaranteed unless confirmed in advance, but we will always do our best to accommodate.
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